RETURNS AND COMPLAINTS

To successfully complete the complaint, or return it is necessary to fill in all the mandatory information, they are marked with a red asterisk. It is also necessary to select the order/product you are complaining about.

To find an order or product, you need to have the same e-mail address entered here in the form as you used to place the order.

If you are returning an item for which a free gift was provided, it is necessary to return this gift as well. In the event that it is not returned, it will not be possible to refund the full amount of the ordered goods.